Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
comfortable
robotic service
pricey dining
7.8/10
Very good
Rooms
7.5
Location
9.0
Service
7.0
Dining
8.0
Guest reviews
7.8/10
based on 5 reviews
4/5
based on 1231 reviews
8.4
8.4/10 based on 4130 reviews
#225 of 641 hotels in Berlin based on Tripadvisor
David
United States,
January
2024
8.2/10
My stay at the hotel was quite comfortable and pleasant. The rooms were spacious, clean, and had a large bed, making for a cozy and comfortable experience. The service was decent, although a bit robotic at times. The location was convenient with good connections to the airport and nearby attractions. The dining options were a bit pricey but of excellent quality. Overall, it was a good value for money.
Rooms
8.0
The room was large, clean, and quite cozy, offering a nice and comfortable stay.
Service
7.0
The service was adequate, though at times the staff appeared a bit robotic.
Location
9.0
The location was very convenient with good connections to the airport and nearby shopping areas.
Dining
8.0
The dining experience, while a bit expensive, was of excellent quality.
Facilities
9.0
The facilities were modern and well-maintained, adding to the overall comfort of the stay.
clean
robotic service
Doug
United Kingdom,
November
2023
7.8/10
The hotel is in a convenient location, just a few meters from the metro station, with spacious and clean rooms. The service was friendly, though not very helpful with recommendations. The dining experience was excellent, with a wide variety of options. The facilities were well-kept and provided good comfort.
Rooms
7.0
The rooms are a good size and a little dated but clean.
Service
6.0
The staff were pleasant but not overly helpful with recommendations.
Location
9.0
The location is fantastic, just a few meters from the metro station.
Dining
9.0
The dining experience was probably one of the best breakfasts I have ever had in a hotel.
Facilities
8.0
The facilities provided good comfort and were well-kept.
Lee
United States,
October
2023
7.4/10
The hotel’s location is fantastic, just a short walk from the U-bahn and surrounded by shops, cafes, and restaurants. The rooms are spacious and clean, although a bit stuffy. The service was friendly overall, but lacked helpful recommendations from some staff members. The dining options were limited, but the breakfast spread made up for it. A convenient choice for exploring Berlin's tourist attractions.
Rooms
7.0
The rooms were spacious and clean, with a newly renovated bathroom that was sparkling white and well-lit.
Service
6.0
The service was friendly, with standout assistance from Llenora and Dimitrius. However, some staff members were not very informative or accommodating.
Location
9.0
The hotel is excellently located near the U-bahn, shops, and dining options, making it easy to access tourist spots.
Dining
8.0
The dining experience was limited in the neighborhood, but the hotel's breakfast was top-notch and worth the extra cost.
Facilities
7.0
The hotel offers baggage storage, and although the exterior lacks dining options, there are great choices nearby.
Luke
United Kingdom,
April
2023
8.2/10
The hotel offers a simple yet comfortable stay with newly renovated and neat rooms equipped with a sofa, coffee/tea facilities, and stocked beverages. While in need of some restoration, the rooms are overall clean and cozy. The friendly and exceptional service stands out, with early room access and welcome amenities. The location is central yet quiet, providing easy access to public transport and nearby attractions. The dining experience offers a great selection, although the pricing may be on the higher side.
Rooms
8.0
The rooms were clean and comfortable, stocked with beverage and kettle.
Service
9.0
The staff was friendly and accommodating, even allowing early room access.
Location
9.0
The location is absolutely fantastic for the money, offering easy access to public transport and nearby attractions.
Dining
7.0
The dining experience was excellent with a great variety of food, although the pricing may be considered high.
Facilities
8.0
The facilities met expectations, providing the necessary amenities for a comfortable stay.
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